Macey’s Grocery Stores to offer relevant digital coupons to its loyal shoppers

Salt Lake City, UT.  August, 2013 – Macey’s grocery stores has partnered with Zavers by Google and Accelitec to provide relevant digital coupons to guests who belong to Macey’s Perks. Shoppers will be able to find and save digital coupons on Macey’s website. The saved digital coupons will be loaded into shoppers’ Macey’s Perks account, and savings will be automatically applied when checking out at any Macey’s grocery store.

Macey’s Perks members will have access to over sixty national brand coupons on a weekly basis. Shoppers can pick and choose which digital coupons they like and load them directly into their Perks account through their Google account. Members will experience the benefit of this new program as they save money, save time by not having to clip and keep track of paper coupons, and have offers they want at their fingertips.

Members of the Macey’s Perks program can take advantage of Macey’s digital coupons with three easy steps.  Members should log into their account at maceys.com/perks and add their Google account information. Shoppers can then choose the coupons they want and save them to their Macey’s wallet. When the shopper purchases the item at Macey’s, the discount will automatically deduct from the total bill.

“We are excited for our guests to take advantage of our relationship with Zavers by Google and Accelitec” said Jason Sokol, marketing director. “Combining the strength of Zavers and Macey’s Perks will allow our guests to be a part of the best technology in a grocery shopping experience.”

Macey’s guests should expect to see national brand coupons, combined with additional store offers each week on the Macey’s website, www.maceys.com. Macey’s Perks has provided shoppers with additional ways to save money and receive surprise benefits since the launch in late 2012.

Accelitec has been a vital partner for Macey’s as they have worked with Google to become the essential element bringing Google and RORC, Associated Food Stores’ Point-of-Sale solution, together.

Macey’s belongs to Associated Retail Operations, a group of corporate stores owned by Associated Food Stores, an independent retailer-owned warehouse based in Salt Lake City, Utah, which provides products and services to more than 400 grocers throughout the Intermountain West. The corporate stores operate under five different banners and formats: Macey’s, Fresh Market, Dan’s, Lin’s and Dick’s Markets. Learn more about Associated Retail Operations by visiting their websites: www.maceys.com, www.freshmarketstores.com, www.dansfoods.com, www.linsmarketplace.com, www.dicksmarket.com. Associated Food Stores can be found on the internet at www.afstores.com.

C&K Market, Inc. Launches Digital Coupons for its All Access Rewards Members

Program Supported by Zavers by Google

Brookings, OR,  August 1, 2013 – C&K Market, Inc. is now offering digital manufacturer coupons published by Zaver’s by Google for their All Access Rewards loyalty program members. Members can easily find manufacturer coupons from either the Ray’s Food Place, Shop Smart, Lo Buck$ or C&K Market  websites and redeem them at any of the company’s retail stores without printing. The saved digital coupons are loaded into shoppers’ All Access Rewards account, and the savings will be automatically applied at checkout.

All Access Rewards members will have access to over sixty national brand coupons every week, a number that is growing as brands put more coupons on the system. Shoppers select the coupons they like, and one click loads them directly on their All Access account. Members will save money and time by not having to clip and keep track of paper coupons, and have offers they want at their fingertips.

“We are excited to introduce the Zavers by Google Digital offers program to our All Access members” said Grant Lunde, director of marketing for C&K Market. “Combining the strength of Zavers with the All Access Rewards loyalty program will allow our customers more ways to stretch their monthly grocery budget.

The software behind the All Access Rewards program is provided Accelitec, Inc., which established the relationship between C&K and Google.

“It’s exciting to have C&K Market, a premier west coast retailer, launch the Zaver’s offering to their customers,” said Tom Bartz, CEO of Accelitec. “Bringing Google to C&K helps provide even more value to All Access Members – we think this is just the tip of the iceberg for what we can bring to the All Access Program.”

C&K’s All Access Rewards program has provided shoppers with additional ways to save money and receive surprise benefits since the launch in 2011.

About C&K Market, Inc.

C&K Market, Inc. is a family-owned company based in Brookings, Oregon.  The company operates 61 grocery stores and 15 pharmacies under the banners of Ray’s Food Place, Shop Smart, C&K Market, Lo Buck$, Pharmacy Express, Chetco Pharmacy and Tiffany’s Drug.  In 2013, the company was 29th on the “Top 50 Small Chains & Independents” in the country.  C&K was recently named the ‘Healthiest Employer in Oregon’ by the Portland Business Journal among large companies with over 1,500 employees. More information can be found at www.ckmarket.com.

Accelitec Announced as Google Wallet Integration Partner

 

Google announced Accelitec as a development partner in its significant new Google Wallet initiative. The announcement was made at the annual Google I/O Developer Summit.

More details to follow on our integration to the Google Wallet API and the public launch later this year. However, our team has been working with Google to integrate the new API to WalletBuilder, so we will be able to bring our customers the benefits of WalletBuilder AND the power of Google Wallet.

The combined functionality of WalletBuilder and Google Wallet gives retailers a great opportunity to engage their shopper at new levels of convenience and relevance.

Please contact Steve Byron for more information.  sbyron@accelitec.com

 

 

Associated Food Stores Introduces Next Generation of Loyalty and Customer Relationship Software to Its Members through Accelitec, Inc.’s WalletBuilder

SALT LAKE CITY, Oct. 1, 2012 — Salt Lake City-based Associated Food Stores, Utah’s largest grocery retail chain, has signed with Accelitec, Inc., based in Bellingham, Wash., to kick-off a customer relationship management platform to their independent retailers.

“We are excited to launch the Accelitec Wallet Builder in our Macey’s store with the introduction of the ‘Perks’ program,” said Jason Sokol, AFS director of marketing. “This platform puts us in a leadership position in the industry by using digital marketing to create higher levels of engagement with our shoppers.”

The digital strategy will provide AFS’ retail partners with an enterprise platform for precision marketing and real-time redemption of digital offers, promotions and to establish a one-to-one relationship with its shoppers.

“After the successful launch at Macey’s, many of our other retail brands, including Dick’s, Lin’s, Dan’s and Fresh Market, are scheduled next to aggressively engage with this solution,” said Sokol.

Accelitec’s Wallet Builder provides an innovative customer relationship platform helping retailers move beyond the traditional discount pricing techniques to improve customer retention and store profitability.

“We took the process of identifying the correct partner in the customer relationship management space very seriously, carefully analyzing all candidates in this area,” said David Rice, AFS executive vice president of retail. “Accelitec, Inc. stood heads above the others. They are a small, innovative company with the highest attention to data security, and the integrity, experience and technology capabilities we require.”

“It has been a great experience to work with the team at Associated Food Stores,” said Tom Bartz, Accelitec CEO. “It’s our privilege to bring new marketing tools to the AFS team to enhance their competitiveness in this challenging market. This innovative platform, combined with the Associated Food Stores commitment to retail support, will help their independent retailers stay ahead in the digital marketplace.”

This announcement follows AFS’ September 19th announcement of a strategic partnership with Google that will enable shoppers to easily discover and redeem digital coupons, as well as efficiently checkout with a tap of their phone using Google Wallet.

About Associated Food Stores

Associated Food Stores is an independent retailer-owned warehouse based in Salt Lake City, which provides complete warehouse facilities and services to over 400 grocers throughout the Intermountain West. Associated can be found on the internet at www.afstores.com.

 

Macey’s Launches New “Perks” Rewards Program

SALT LAKE CITY, Oct. 1, 2012 – Salt Lake City-based Associated Food Stores, Utah’s largest grocery retail chain, introduces “Perks,” a new guest relationship program powered by Accelitec software, to their Macey’s stores today.

“The Macey’s Perks rewards program is focused on making grocery shopping less complicated and more enjoyable for our guests,” said Jason Sokol, AFS director of marketing. “We designed this with three priorities: ease, convenience and stress-free shopping for our customers.”

The purpose of Perks is to provide shoppers with additional incentives that are above and beyond current offers. The tool will be used to better reward Macey’s customers.

“We see this program as a way to give customers more of what they want, gaining their feedback and insights quicker so we can provide service in our stores that no other retailer can match,” said Sokol. “With today’s launch of the Macey’s Perks program, our customers can earn points for a free turkey at Thanksgiving and money that can be put into their ‘happy wallet’ to spend, along with other benefits, in the store.”

Macey’s, operating 11 stores in the Utah Market, signed with Accelitec back in early July to integrate into the Retailer Owned Research Corporation point of sale, which is a proprietary point of sale solution owned by a group of independent wholesalers across the country.

“This was a real exciting partnership for us, both with Macey’s and RORC,” Said Tom Bartz, Accelitec CEO. “The folks at Macey’s and RORC are wonderful to work with and the RORC integration helps to solidify our position to help independent retailers fight their much larger competitors with a complete customer relationship platform.”

The Macey’s platform will be part of a larger marketing and advertising push, centered on customer service, community involvement and creating customer value.

About Associated Food Stores

Associated Food Stores is an independent retailer-owned warehouse based in Salt Lake City, which provides complete warehouse facilities and services to over 400 grocers throughout the Intermountain West. Associated can be found on the internet at www.afstores.com.

 

New Loyalty Program Starts Today for C&K Market, Inc.

C&K Market, Inc. introduces All Access Rewards customer loyalty program, powered by Accelitec, Inc.
BROOKINGS, OR (May 16, 2012) C&K Market, Inc., operating 62 stores in Oregon and California under the brands, Ray’s Food Place, Shop Smart and C&K Market, has signed with Accelitec, Inc., to launch a Customer Relationship Management platform.

The launch of this new platform is an exciting step forward for the family owned and privately held company. Customer benefits will include, customer interest clubs, load to card coupons, personalized offers and a point system that rewards customers with in-store credits that can be used to purchase anything in the store.

Terry Spencer, Vice President of Merchandising and Marketing for C&K Market, Inc. states “our goal is to provide our customers with the best possible shopping experience every time they visit one of our stores,” he goes on to say; “we see this program as a way to give customers more of what they want, gaining their feedback and insights quicker so that we can provide service in our stores that no other retailer can touch”.

The platform will be part of a larger marketing and advertising push that the company is embarking on, centered around customer service, community involvement and creating customer value. This is the first customer loyalty card venture for the company since its founding in 1956.

About Accelitec, Inc.

Accelitec, Inc., is a Customer Relationship Management software supplier located in Bellingham, WA. They believe that customer engagement is the new battleground in grocery retail. Accelitec delivers increases in key financial metrics through improved customer engagement. Whether your goal is to understand shopper behavior, drive gains in store visits, use trade dollars more efficiently, or all of the above, the Accelitec proprietary software platform provides the tools to get there.To learn more visit www.accelitec.com

About C&K Market, Inc.

C&K Market, Inc. is a family owned company based in Brookings, Oregon. The company operates 62 grocery stores and 13 pharmacies under the banners of Ray’s Food Place, Shop Smart, C&K Market and Pharmacy Express. C&K was recently ranked No. 4 by the Portland Business Journal on the 2011 list of Healthiest Employers in Oregon among companies with over 1,500 employees. More information can be found at www.ckmarket.com.

Accelitec Partners with Unified Grocers to Offer Next Generation Loyalty and Customer Relationship Software to Retailers

November 3, 2011

BELLINGHAM, Wash. — Accelitec, Inc. today announced that it has partnered with Unified Grocers (Unified) to offer independent retailers a customer relationship management platform that provides precision marketing and real-time redemption of digital offers and promotions while establishing one-to-one relationships with consumers.

Accelitec is an innovative software service that helps retailers move beyond the traditional way of discount pricing to improve customer retention and store profitability.

“We are excited about working closely with Unified to bring new marketing tools to Unified’s members to enhance their competitiveness in this challenging market,” said Peter Gruman, President of Accelitec. “This innovative platform, combined with the Unified’s vision and support, will help independent retailers keep pace in the digital marketplace.”

Dan Murphy, Senior Vice President of Perishables and Retail Support Services, Unified Grocers, said, “With the successful deployment of the Accelitec platform, Unified now offers a robust marketing solution—that can provide a significant competitive advantage for our retailers.”

About Unified Grocers
Founded in 1922, Unified Grocers is a retailer-owned wholesale grocery distributor that supplies independent retailers throughout the western United States. Unified and its subsidiaries, which generated approximately $4 billion in sales during fiscal 2010, offer independent retailers all the resources they need to compete in the supermarket industry.

National Grocers Association and Accelitec Partner to Drive Sales at Independent Retail

August 23, 2011

ARLINGTON, VA, — The National Grocers Association (N.G.A.) is pleased to announce that Accelitec, Inc. is now an N.G.A. partner.

Accelitec has developed an innovative digital marketing service for use by independent grocers nationwide.  Accelitec’s “digital wallet” is a proprietary tool that helps independent grocers create powerful campaigns to drive increases in store revenues.

“I am delighted to include Accelitec as an N.G.A. partner,” said Peter J. Larkin, President and CEO of N.G.A. “Their commitment to advancing the business of independent grocers is right in line with our mission, and we look forward to working with them to help the competitive profiles of our membership.  We are seeing significant changes in traditional media channels – decreases in newspaper circulation, fragmented TV viewership – and Accelitec can help our members stay connected and relevant to their guests.”

“The use of digital communications and social media will continue to have an important bearing on retailer –consumer behavior, and our platform facilitates keeping pace with these changes, said Tom Bartz, CEO of Accelitec.  “Helping independent grocers connect with their guests on a digital platform in ways that are relevant to their shopping expectations is the focus of our business.”

When all is said and done, Accelitec | interact is intended to increase revenues for retailers. But they can deliver these results in a positive, proactive way that centers on what’s most important for the retailer.

Please click on the link below to learn more about how Accelitec can make your business stronger and help you succeed today, www.accelitec.com.

Bellingham company’s smartphone software helps grocers connect with customers

April 24, 2011

BELLINGHAM – It’s tough for a technology company when it’s ahead of a trend, but patience appears to be paying off for Accelitec.

The 10-year-old Bellingham company is in the business of helping grocery stores increase sales through strong customer loyalty programs. The company has been creating software programs to help stores create bonds with customers through mobile devices, including smartphones.

When they walk into a store, shoppers may soon tap into their smartphones to find special coupons or sales of a product they regularly purchase, or check in-store credits in their digital “wallets.” Stores can also send information about product recalls, crediting the digital accounts for the products that need to be returned or thrown away.

It’s a slight change in direction for Accelitec, which five years ago was focused on physical products, such as a wireless payment chip. Accelitec CEO Tom Bartz said the market was still evolving during that period, making the company ahead of its time demand-wise. So the company kept working at it, waiting to see what the industry would end up using.

“It turns out it was the software (the industry) really wanted,” said Bartz, noting the development of the smartphone was a key factor. “We were able to stay in the game by being patient, and now we’re in a parallel position with the market.”

The company’s potential client base is independent grocery stores, particularly ones that want to compete with the biggest chains but can’t put this kind of system together in-house. Bartz said they are finalizing deals with several companies. It currently has its software program in dozens of stores; in the coming months Bartz expects Accelitec to be in hundreds of grocery stores.

With that target market of independent grocery chains in mind, the company has been adding industry experts to an advisory board. Recent additions include former Haggen Inc. president and CEO Dale Henley and Al Marasca, retired president and chief operating officer of Ralph’s grocery company of Southern California.

Henley had seen the Accelitec product in action while at Haggen, and after retiring from the Bellingham grocery store chain in 2009 told the firm he was interested in becoming involved in an advisory role.

“I’m pretty excited about the product and the company. The software this company offers gives regional (grocery store) chains a chance to compete with large, international companies,” Henley said. “It gives the grocer an opportunity to get to know customers like the old neighborhood store.”

As contracts are being finalized, Accelitec is preparing to ramp up. The company currently has 17 employees, and Bartz expects the company will add 10 high-tech positions in the next eight months, then steadily increase from there.

RISE OF THE SMARTPHONE

Others not affiliated with Accelitec also see the use of mobile devices like smartphones as becoming a dominate item in people’s lives.

Mark Lee, a partner with Big Fresh Media in Bellingham, said he’s seen studies that indicate in four years more people will be accessing the Internet through their phones or mobile devices than desktop computers. He also expects smartphones to be more commonly used for things such as paying for products.

“It (the smartphone) is going to become a wallet for a lot of people,” said Lee, whose company has been busy creating apps (or applications) for the smartphones. Most recently Big Fresh created an app for North Coast Credit Union.

According to the Washington State Employment Security Department, the information sector, which includes most of the high-tech jobs, employed more than 1,528 people in Whatcom County in the third quarter of 2010, down from the peak average in 2005 of 1,742 people employed in the sector.

The average annual salary for those information sector positions was $43,908 in Whatcom County in the third quarter, higher than the overall average annual salary of $36,868 locally for that same period, according to the U.S. Department of Labor.

Lee said it’s an exciting time to be involved in programming, particularly for mobile devices. Since it is so new, the demand for workers with app design skills is very strong. It’s also an industry that’s still evolving.

“It is happening very quickly. There are things that will be developed that we haven’t even thought of yet,” said Lee.

Read more

Dale Henley joins Advisory Board of Accelitec|interact

April 14, 2011

BELLINGHAM, Wash. — Dale Henley, former CEO of Haggen, Inc. and highly regarded grocer, has joined Accelitec as an advisor of the company.

Henley started in the grocery industry as a youth, working for 10 years in his family’s market in Mount Vernon. He graduated from Western Washington University with a degree in economics and accounting. Henley joined the Bellingham accounting firm of Metcalf Hodges as a staff accountant and became managing partner during his 16 years there. Henley also served as executive vice president of Trillium Corp., a regional real-estate developer.

Henley joined Haggen as Vice President of Finance and Planning in 1984 and was promoted to Senior Vice President of Planning and Chief Financial Officer five years later. He became the company’s first non-family member to be appointed President and CEO in 1996. During Henley’s leadership, Haggen built or acquired 17 of the company’s 33 stores.

Henley said his keys to success were “a commitment to excellence, hiring the best people and being dedicated to the truth. Try to always do what you think is right, not what is easy.”

Henley on his advisory role with Accelitec: “the Accelitec solution can actually revolutionize the grocery industry by building a relationship of trust and commitment between customers and grocers. It allows the independent and regional chain grocer to beat the big guys at a game they can’t play.”  He goes on to say “Accelitec has proven that a real trust relationship with a customer is not only emotionally rewarding, but financially rewarding as well; for both parties”.   Mr. Henley serves on several boards and advisory councils in the retail grocery industry and is the past president of Western Association of Food Chains.

Tom Bartz, CEO of Accelitec offers this on Dale: “We are honored to work with Dale Henley again. He has unrivaled credibility throughout the grocery industry, with a career built on innovative thinking, excellent management, and delivering results.”

Accelitec|interact is a Customer Relationship Management software development company located in Bellingham, WA.  They believe that customer engagement is the new battleground in grocery retail.  Accelitec delivers increases in key financial metrics through improved customer engagement. Whether the retailer’s goal is to understand shopper behavior, drive gains in store visits, use trade dollars more efficiently, or all of the above, the Accelitec proprietary software platform provides the tools to get there.

Al Marasca Joins Accelitec|interact Advisory Board

March 18, 2011

BELLINGHAM, Wash. — Al Marasca, a forty year veteran of the grocery industry and retired President and COO of Ralph’s grocery company of Southern California, has joined Accelitec, Inc. as an advisor for the company.

Marasca began his career as a box-boy for Ralphs and ascended to its presidency.   He holds a BA from Loyola Marymount University, an MBA from the University of Southern California and, is a graduate from both the executive program at UCLA’s Graduate School of Management and the Dartmouth Institute Executive Program from Dartmouth College.   Al is the past president of the Western Association of Food Chains and the City of Hope Food Industries Circle.  Al continues to consult with major grocery retailers across the country and is highly regarded as an expert in this dynamic field.

“Al has a great history in the industry and brings a wealth of insight into the interplay of grocery retailing and technology,” said Tom Bartz, CEO of Accelitec.  “We are delighted Al is joining our growing team of high-powered CEO advisors, and look forward to working with him to grow our footprint in the market.”

“The Accelitec platform is a revolutionizing proposition for grocers,” said Al Marasca.  “I’ve seen a lot during my tenure in this industry, and this platform adds great value for the retailer, using advances in technology to help give customers a better experience at their neighborhood grocer. The platform helps bring back good old-fashioned customer service, a unique proposition in this fast-paced world.  This platform can be a great weapon for the mid-tier and smaller retailers against the large ‘price-only’ operators.  To be a part of this next evolution in grocery retailing is very exciting.”

Accelitec|interact is a Customer Relationship Management software as a service company located in Bellingham, WA.  The Accelitec POS integrated loyalty software solution provides, through their patented “digital wallet” technology, a way for retailers to apply and deliver credits, points, money and varied promotions to their customers.   Accelitec delivers increases in key financial metrics through improved customer engagement. Whether the retailer’s goal is to understand shopper behavior, drive gains in store visits, use trade dollars more efficiently, or all of the above, the Accelitec proprietary software platform provides the tools to meet those goals.

John Motley of Policy Solutions joins Accelitec|interact Advisory Board

March 1, 2011

BELLINGHAM, Wash. — John Motley of Policy Solutions and former Food Marketing Institute senior executive has joined Accelitec, Inc. as an advisor for the company.

Motley is a 40- year veteran of the government and public affairs arena in Washington and has represented both large and small retailers before Congress and the Executive Branch.  From 1998 to 2008 Motley was a Senior Vice President at the Food Marketing Institute (FMI), where he represented and interacted with grocers and supermarket chains of all sizes.  This position has given him a unique understanding of the food distribution and retail industries.

Motley has been featured in The Wall Street Journal, The Washington Post, The New York Times and other national newspapers and business magazines.  He has appeared on Good Morning America, The Today Show, The MacNeil-Lehrer News Hour, and on CNN’s Money Line, Politics Today, Crossfire, and Late Edition programs.

Motley commenting on his advisory role with Accelitec said,  “I’ve watched the grocery industry change over the last few years, with the decline in print media readership and the continued growth of both mass and club store competition.  It’s making it harder and harder for mid-size and even large grocers to compete.  The Accelitec technology platform allows grocers to differentiate themselves effectively from their competition, in their marketplace and reconnect with their customers in ways that take customer service to an entirely different level.  It really allows grocery executives to build a long term strategy around taking care of their customers that ultimately will solve many of the concerns that are constantly on their  minds, and is something I firmly believe in.  The folks at Accelitec have proven with food retailers across the country that their solution builds a greater bond with a grocer’s customer base, drives top-line sales and also increases bottom-line profits.  I think it’s a great opportunity to help shape the evolution of grocery retail.”

Peter Gruman, President of Accelitec offers this on John: “John has a great and well-earned reputation in the industry.  We are very excited to have access to his deep experience on the issues and opportunities facing grocers.   It’s a great opportunity to work with John as our platform gains wider adoption in the market.”

Accelitec|interact is a Customer Relationship Management software development company located in Bellingham, WA.  They believe that customer engagement is the new battleground in grocery retail.  Accelitec delivers increases in key financial metrics through improved customer engagement. Whether the retailer’s goal is to understand shopper behavior, drive gains in store visits, use trade dollars more efficiently, or all of the above, the Accelitec proprietary software platform provides the tools to get there.

Chief Super Market, Inc. Signs with Accelitec|interact

BELLINGHAM, Wash. — Chief Super Market, Inc., operating 12 stores in Northwest and West Central Ohio, has signed with Accelitec|interact to launch a Customer Relationship Management platform.

The platform will launch to the Ohio retailer during the 2nd quarter of 2011.

Founded in 1951, Chief Super Market, Inc. has consistently focused on being a good neighbor through community involvement, volunteerism and a commitment to the communities where their stores are located.   The launch of this platform continues to reinforce this Chief heritage to their customers.  The benefits of the program are yet to be disclosed, however Annette Hoeffel, Director of Marketing for Chief states “our goal is to provide a better shopping experience for our customers by building relationships through the use of technology so that we can better understand, reward and take care of each individual as they come into the store. We aren’t making this program about price for our customers; we don’t want to get into that game.”

Accelitec|interact is a Customer Relationship Management software supplier located in Bellingham, WA.  They believe that customer engagement is the new battleground in grocery retail.  Accelitec delivers increases in key financial metrics through improved customer engagement. Whether your goal is to understand shopper behavior, drive gains in store visits, use trade dollars more efficiently, or all of the above, the Accelitec proprietary software platform provides the tools to get there.

Newport Avenue Market Takes on the Competition: Ten Questions for Rudy Dory

BELLINGHAM, Wash., Mar 3, 2010 How AiM Studio is helping meet the challenge: Newport Avenue Market owner Rudy Dory discusses how the AiM Studio increases customer satisfaction, attracts new customers, increases revenue, and helps Newport Avenue Market (more…)

Grocer Uses RFID to Increase Customer Loyalty

TOP Food & Drug, a grocery chain in Washington state with 18 locations, has implemented an innovative RFID-based payment and identification program that it believes will increase customer loyalty to its stores. The new program, called TOP Connection, is based on the flagship solution from Bellingham, Washington-based startup Accelitec called Accelitec | interact. (more…)

RFID Is TOP Priority for Store Loyalty Cards

Washington State retailer TOP Food & Drug issues RFID cards to help it provide customers with discounts, refunds, recall data and other personalized services.

By Claire Swedberg Apr. 3, 2009—Consumers at TOP Food & Drug, a food retail chain in Washington State, are using RFID-enabled loyalty cards as part of a program known as TOP Connection, that provides them with services far beyond a typical loyalty card’s price reductions.

(more…)

TOP Food & Drug implements RFID-driven program to strengthen grocery customer relationships

TOP Food & Drug, a leading grocery store chain in Washington State operated by Haggen, Inc., has implemented an innovative program that could serve as a model for other retailers seeking to move beyond the traditional way of discount pricing to improve customer retention and store profitability.

(more…)

RFID-enabled in-store marketing goes straight to the TOP

TOP Food and Drug, a Washington State grocery chain operated by Haggen Inc., has deployed an RFID-enabled customer relationship program in its stores. The program, TOP Connection, uses RFID-enabled key tags (or adhesive tags for cellphones) to target customers with tailored marketing promotions and value-added services. (more…)

Supermarket News Looks at Innovative Retail Strategies That Work

Accelitec | interact and the TOP Connection program
Breaking the Mold, by Michael Garry, December 15, 2008

In order to hold on to shoppers the economic downturn, many retailers are turning to their loyalty cards programs. But Haggen has another idea.

Read more here

Combining Gift Cards and Loyalty on a Private Label Program

It is difficult if not impossible to use RFID in a closed-loop loyalty system if you want to include payments. This article describes how Accelitec delivered this result to TOP Food & Drug.
Read more here