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From simple points and rewards counting systems through delivering automated, guest-specific store credit, coupons, and promotions, you will find all the elements you need to connect with guests in their preferred media.
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Customers manage their own accounts under your branded web pages, controlling how and when they receive messages, what features they want to turn off and on, for their own accounts and those of their kids and spouses.
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You can manage the entire program on our platform, tracking activity from each POS in real-time. You can also create your own reports to track the KPIs that matter most to you. Our CRM engine lets your customer service efforts provide real-time, guest specific activity.
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Your guests can use one piece of media for multiple forms of payment, as well as store credit. Automatic reload features can help your prepay / gift card program get off the ground, and in-store credit gives you great flexibility in delivering automatic services (recalls, returns, and refunds) for your customers.
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You can work with the media you use in your current loyalty program, or start transitioning to the new RFID chips for increased security. We work with them all.
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You won’t have to upgrade your technology, since we work with and integrate to most existing platforms, including out of date software and hardware.
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Help your business customers manage their activity at your store – and win their loyalty – through electronic account management, automatic receipts, centralized payment authorizations, SMS / text sales confirmation, and other great features.
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Develop or build on existing relationships with third parties, whether working with a non-profit on a scrip program or developing new business with other retailers.
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Communicating with customers who elect to check in upon arriving at the store creates enormous opportunities to help shape their shopping experience by letting you send them promotions that matter to them during their visit. You’ll also be prepared for when customers want to use phones for payments – a day that is not too far away.
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